At ECA we are flexible in how we work with our clients, because we know there is no one-size-fits-all solution that works for all companies. It makes no difference whether you are brand new to mobility or a seasoned professional. You can rely on our expertise to guide you through the jungle of global mobility, and we can be your soundboard if you want to run ideas past us. From cost of living indices to full-on assignment management software, it is our job to make sure you have the right tools to ensure successful assignments and a smooth mobility programme.
1. Solutions tailored to your mobility needs
One of the most common questions we are asked is “what is the best practice?”. The complexities of the mobility world mean that there is no easy answer, as it depends on several factors such as the values of your company and the priorities for your business. Decoding your business needs and what you want to achieve is essential: at some companies employees need strong incentives to take up an overseas position, whereas at others mobility is a given and an international assignment expected.
2. The most reliable data for your assignments
New clients are often surprised to hear the extent to which we collect and analyse our data ourselves. We have a team of International Data Researchers who travel the world to collect prices for our Cost of Living and Accommodation reports. They also provide us with invaluable on-the-ground intelligence and help verify elements that are tricky to research remotely. Expatriates can also contribute to our surveys if they wish, and although their input is extremely useful for us to establish trends in expatriate shopping patterns, it forms just one part of our multi-source approach to data collection.
3. Dedicated team of global mobility specialists
Having an extensive research team behind each of our products is a huge asset to ECA’s clients. It ensures that whenever you have a question, our account managers can easily speak to the subject-matter specialists to get a quick and reliable response. For instance, we have an internal team of tax specialists, so we are not reliant on the Big Four for our tax data. The team has perfected their research methods over the decades, and as with every report we publish, the data comes from several sources to ensure accuracy.
4. Comprehensive reports to cover all bases
Subscription gives you access to ECA’s online country reports and they include all the information necessary to put assignment packages together. However, our data is not limited to numbers. The reports contain useful information to provide you with valuable insight. For instance, while it’s important to know how much to budget for accommodation, would it surprise you to hear that in some locations it is typical to pay two years’ rent up-front? Information like this is included so that you are well-prepared for managing your every location. Moreover, our data is very granular in its nature, and each client can pitch their packages to appropriate levels according to seniority, family size and company culture.
5. Software to help you focus on value-added tasks
Although Microsoft Excel – believe it or not – still seems to be the world’s most commonly used assignment management software, we are seeing an increasing demand for more sophisticated solutions. More and more of our clients are signing up to ECAEnterprise, our assignment management system. It can be bought off-the-shelf as a salary and cost-estimate calculator, or customised to suit your exact requirements in a completely bespoke fashion. Users are equipped to manage assignments through an intuitive workflow with alerts and triggers, and you can turn to its batch processing functionality for the laborious, repetitive tasks like salary reviews. We also have a range of standalone calculators and tools which can be added to the subscription, such as a Short-term Allowance Calculator and a Net-to-Net Calculator to check the viability of a local salary offer in the host location.
6. Quick and accurate calculations
Sometimes our clients come to us for one-off calculations, either because their assignee volumes don’t warrant tools or simply for the convenience. We provide a wide range of calculations to suit your needs, from build-ups and advice on appropriate allowances for short-term assignments to cost projections. An ECA subscription isn't required to access this service, but subscribers do benefit from discounted fees.
7. Audit your policy today to avoid costly mistakes tomorrow
Having been in the field of global mobility for nearly five decades, working with companies from around the world, we've seen it all and are happy to share the lessons learnt. We can help you develop your policies to keep up with your increasingly global workforce and overcome potential challenges before they arise. Our consultants can work with you to draft a policy framework from scratch, or improve your existing policy to meet evolving business needs. We can help you with the wording of your assignment letters, or find a solution to an issue with which you have struggled.
8. The size of your assignee population makes no difference
It is easy to justify the need for a mobility data subscription or assignment management software when you have a large population of international workers. However, our clients come in all shapes and sizes, ranging from small start-ups to multinational household names. We have assisted many companies with their very first assignments, highlighting the numerous hurdles and teaching them how to avoid common pitfalls.
9. Remain ahead of the curve with our insight
We are passionate about training and up-skilling people in the field of global mobility and love to share our experience and knowledge - through our training courses as well as free resources, including white papers, articles and our blog, providing advice and insights on key mobility issues. Our most popular course, The International HR Practitioner, is an A to Z deep-dive into the various complexities people working in international HR teams grapple with daily. Our experts run the course around the world several times a year. Participants range from those new to mobility to people with decades of experience in the field, and some of our clients have built the course into their induction programmes to help their new colleagues get up to speed. We are also happy to run tailored workshops for your team at your offices.
10. Dedicated support you can rely on
Regardless of the way you decide to work with us, you can count on receiving world-class service. Client satisfaction is extremely important to us and we pride ourselves on the speed of our response. Our four offices around the world – London, New York, Sydney and Hong Kong – ensure that we follow the sun and serve our clients in their own regions and time zones. Moreover, our specialists offer their insights at various events, mobility forums and breakfast briefings around the world, and you can also catch us on TV and in print.
These are just some of the reasons why we are the number one choice for international HR teams in a world that’s constantly moving.
FIND OUT MORE
Please contact us to speak to a member of our team directly.
Whether you choose to work with us for data, policy design, software systems, benchmarking or just a bit of advice, partnering with us will help you achieve more. Whatever your project’s scale or programme needs, we’ll act as a partner to your HR team.
Take a look at the different ways you could work with us or request a callback and one of our experts will be in touch to discuss your mobility requirements and how ECA can help.